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My journey with debt began unexpectedly. I had been working steadily when my world was rocked by my son's road traffic accident. At 27 years old, he sustained serious injuries, requiring my full-time care. Consequently, I had to give up my job to support him. With no income coming in, the bills began to pile up, and I felt lost in a sea of debt.

It was during this overwhelming period that, by chance, I spoke with a friend who recommended Crosslight. From that moment, I never looked back. The support they provided was nothing short of miraculous. They guided me, offering me a lifeline when I felt suffocated by anxiety and depression.

The weight of financial difficulty was suffocating, pushing me into a state of constant worry and despair. Simple necessities like water bills became sources of immense stress. However, with Crosslight's intervention, the burden began to lighten. They helped me navigate the complexities of government assistance, significantly reducing my water bill.

I had to make very difficult decisions between basic necessities. Surviving [each month] seemed impossible until Crosslight stepped in. Their expertise and empathy have allowed me to care for my son without sacrificing our basic needs.

Crosslight didn't just offer financial assistance, support and guidance that made the journey bearable, even amidst the challenges of caring for an injured loved one. Through their efforts, I gained access to benefits like Personal Independence Payment (PIP), which I was initially told I wasn't eligible for.

Today, my perspective on life has transformed. I feel lighter, knowing there's a path forward and a team of dedicated professionals supporting me every step of the way. The burden of debt isn’t hanging over me anymore.