About Us

First established in 2015, TW Money Advice Service (‘TWMAS’) is an independent local charity with its own board of trustees, existing to support the provision of debt and money advice in the Twickenham area and beyond. Today, TWMAS fulfils its mission in partnership with Crosslight Advice, through our support of the Crosslight branches in the TW postcode area. This partnership approach enables funds and resources to be deployed locally with local insight, whilst benefiting from a strong, unified service delivery infrastructure, pooled resources, and shared central expertise.

 
 

Raising Funds

TWMAS is responsible for most of the direct operating costs of the Twickenham Branch, raising funds from local donors and grant making bodies.

Employing Staff

TWMAS employs the local staff team including the Branch Manager, who provide advice as agents of Crosslight and are managed day-to-day by the wider Crosslight staff family.

Serving our community

TWMAS’s locally-based trustees and volunteers help ensure that Crosslight Twickenham is rooted in and representative of the local community we serve.

 
 

 
 

Through this partnership

Crosslight's Twickenham Branch supported over 169 individuals and families with with debt and money advice in the last 12 months

 

In the last 12 months:

We secured debt write-off of over

£271,000


We increased the annual income of our clients by over

£89,000

 

All of the advice and support is provided completely free because of your generosity.

Your gift will directly support Crosslight’s work in Twickenham with some of the most vulnerable in our communities. Thank you for any donation you can make today.

 

Funding Partners

We are hugely grateful to all of those organisations who have so generously provided funding for our work.

 
 

Trustees

MAggie GATLAND

CHAIR

Maggie has for many years been involved in various charities that seek to help people who have limited resources and often find themselves in financial and other difficulties. She has experience both as a volunteer and as a board member of a Management Committee on other charities before becoming a trustee of TWMAS.

PAUL DEANE-WILLIAMS

Paul has worked in the finance and investment world for over 25 years and has been a TWMAS trustee since the inception of the charity in 2015. He has found it very satisfying to offer his experience and see it turned into good works by volunteers who have helped many desperate people escape the chains of debt.

MARTIN DUFFY

Martin began his career at Shell but spent most of his career in fund management. He is a trustee and chair of finance of Hampton Fund, a grant making charity in South West London and also sits on the main Crosslight trustee board.

 

Wayne CHEN

Wayne is a qualified actuary and started his career as a management consultant. He now manages his own property investment and development business. Wayne is both a volunteer debt advisor with Crosslight as well as a trustee of TWMAS. He is also a trustee of a homeless housing charity based in London.

Jean Moorhouse

Jean has worked in the financial sector throughout her career. She was at the Bank of England and then it’s successors the FSA and finally PRA with responsibility for a very wide range of financial institutions. She believes that understanding indebtedness is crucial and that customers need to be treated fairly and with respect.

 
 

Charity Reports

TW Money Advice Service is a registered Charitable Incorporated Organisation (1162828).

 

Contact Information

Address:
30 Crown Road
Twickenham
TW1 3EE