About Us
First established in 2015, TW Money Advice Service (‘TWMAS’) is an independent local charity with its own board of trustees, existing to support the provision of debt and money advice in the Twickenham area and beyond. Today, TWMAS fulfils its mission in partnership with Crosslight Advice, through our support of the Crosslight branches in the TW postcode area. This partnership approach enables funds and resources to be deployed locally with local insight, whilst benefiting from a strong, unified service delivery infrastructure, pooled resources, and shared central expertise.
Raising Funds
TWMAS is responsible for most of the direct operating costs of the Twickenham Branch, raising funds from local donors and grant making bodies.
Employing Staff
TWMAS employs the local staff team including the Branch Manager, who provide advice as agents of Crosslight and are managed day-to-day by the wider Crosslight staff family.
Serving our community
TWMAS’s locally-based trustees and volunteers help ensure that Crosslight Twickenham is rooted in and representative of the local community we serve.
Through this partnership
Crosslight's Twickenham Branch supported over 188 individuals and families with with debt and money advice in the last 12 months
In the last 12 months:
We secured debt write-off of over
£290,686
We increased the annual income of our clients by over
£34,116
All of the advice and support is provided completely free because of your generosity.
Your gift will directly support Crosslight’s work in Twickenham with some of the most vulnerable in our communities. Thank you for any donation you can make today.
Funding Partners
We are hugely grateful to all of those organisations who have so generously provided funding for our work.
Trustees
MAggie GATLAND
CHAIR
Maggie has for many years been involved in various charities that seek to help people who have limited resources and often find themselves in financial and other difficulties. She has experience both as a volunteer and as a board member of a Management Committee on other charities before becoming a trustee of TWMAS.
Jean Moorhouse
Jean has worked in the financial sector throughout her career. She was at the Bank of England and then it’s successors the FSA and finally PRA with responsibility for a very wide range of financial institutions. She believes that understanding indebtedness is crucial and that customers need to be treated fairly and with respect.
MARTIN DUFFY
Martin began his career at Shell but spent most of his career in fund management. He is a trustee and chair of finance of Hampton Fund, a grant making charity in South West London and also sits on the main Crosslight trustee board.
bob miller
Bob is a chartered engineer and has worked for BP throughout his career. As a senior leader in digital programmes he has a passion for helping colleagues to achieve their potential. He has been involved in community outreach for many years and is a trustee of a Kingston charity that supports people at risk of homelessness. Having witnessed some of the work of Crosslight Advice, he welcomes the opportunity of supporting staff and volunteers in their work with growing numbers of clients who struggle with debt and financial problems often in complex life situations.
Brigitte Herren
Brigitte offers transformation management services to large corporations. Prior to establishing her own management consultancy, Ayudantes Consulting, she served as Head of In-house Consulting UK at Deutsche Bank and as a Financial Services Consultant at Accenture. Brigitte has recently trained as a psychotherapist. Through this work, she has become aware of the vicious cycle that financial pressures and mental health issues often create. She believes that restoring people’s financial dignity is a crucial step in their overall healing journey and that working with TW Money Advice Service and Crosslight Advice, Twickenham Branch provides a real opportunity to make a positive difference to those struggling with such issues.
Charity Reports
TW Money Advice Service is a registered Charitable Incorporated Organisation (1162828).
Contact Information
Address:
30 Crown Road
Twickenham
TW1 3EE